Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Resonance Bakes provides artisan baking services, including custom cakes, pastries, breads, and catering services in the Chicago area.

Orders and Payment

All orders are subject to availability and confirmation. Payment is required at the time of order placement for custom items. We accept major credit cards and cash.

Cancellation Policy

Custom orders may be cancelled up to 48 hours before the scheduled pickup/delivery date for a full refund. Cancellations within 48 hours may be subject to fees.

Limitation of Liability

Our liability shall be limited to the amount paid for the specific product or service in question.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For questions regarding these terms, contact us at [email protected]

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Disclaimer

Effective Date: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. Resonance Bakes makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the website or information.

Allergen Information

Our products may contain wheat, eggs, milk, soy, tree nuts, and other allergens. Please inform us of any food allergies when placing your order. We cannot guarantee that our products are free from cross-contamination.

Product Variations

As our products are handcrafted, slight variations in appearance, size, and decoration may occur. We strive to match custom designs as closely as possible to provided specifications.

Perishable Goods

Our baked goods are perishable items. Proper storage and timely consumption are the responsibility of the customer after pickup or delivery.

Weather and Delivery

Delivery schedules may be affected by severe weather conditions. We will make every effort to communicate any delays promptly.

Limitation of Liability

In no event shall Resonance Bakes be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.